Hello
We're the ones watching the checkout.
You have a store to run. You shouldn't also be the person fishing fake customers out of your abandoned checkouts, your email list, and the numbers you use to decide what to do next. We like that job. It's oddly satisfying, and it leaves you with a store that looks like itself again.
CartWatch is a Vynt Labs product, built for Shopify checkouts and the moment a script pretends to be a shopper. When we spot one, we tag it, keep it out of Klaviyo and the other email tools you connect, and can refuse the payment so the order never lands on your plate.
We also write down what we see. The blog is our notes from a lot of stores, names left off, so the next merchant doesn't have to meet the same bot cold. If you want the long version, the Shopify Bot Checkout Benchmark is a good place to start.
Come say hello.
A strange checkout list, a setup question, or a “does this even apply to my store?” — send it over. A person reads every note, and we usually reply within a few hours.